Bill a Maintenance Agreement
For admins and office staff · Updated 24 Sep 2026
An agreement bills by its Billing Frequency. Deployr works out what is ready to bill and raises a draft invoice when you ask it to. Nothing is billed on its own.
What Is Ready to Bill
- Monthly, Quarterly, Six-Monthly or Annual: the Billing Amount (a Cycle) for one period at a time, from the start date, once each period has begun, up to the end date.
- Per Visit: the Billing Amount (a Cycle) for each visit whose job is done and not yet billed. A job counts as done once it reaches Work Completed, Ready for Review or Ready to Invoice, or has been invoiced or closed. A visit whose job is still open waits, and a cancelled one is never billed.
- Upfront: the Contract Value (the Term, Ex GST), once.
Raise the Invoice
- Go to Maintenance and open Billing. Ready to Bill lists each agreement with something to bill, the period it covers and the amount.
- Choose Raise Invoice. Deployr raises a draft invoice to the customer and records it against the agreement.
- Open the draft from Invoices, check it and send it.
The same Raise Invoice appears on an agreement's own page, under Billing, whenever something is ready. Every run is listed under Billing History, so no period or visit is billed twice.
A cancelled agreement bills nothing, and period billing stops at the end date. Renewing moves the end date on, and billing carries on from there.
More in Maintenance Agreements
- Set Up a Maintenance AgreementWrite a service contract: who it's for, which assets it covers, the visits it owes and how it's billed.
- How Maintenance Visits Become JobsWhen Deployr raises a maintenance visit's job, what the job carries, and how to raise one early by hand.
- Renew, Cancel or Reactivate a Maintenance AgreementMove an agreement's end date on, stop it raising jobs and bills, or bring a cancelled one back.