Finish a Job and Invoice It
For admins and office staff · Updated 24 Sep 2026
Once the work is done, a job goes from complete to invoiced to closed. The job page's next-step button takes you through it.
Marking the Work Complete
Technicians mark a job complete on their phones. From the office, the job page's next-step button takes it there one step at a time, the last being Complete Job. Either way the job moves to Work Completed and records today as its completion date.
If your business reviews work before invoicing, Mark Ready for Review and Mark Ready to Invoice are the next steps. You don't have to use them: Create Invoice is on the job page from Work Completed onward. A job already invoiced from Invoices shows Mark Invoiced there instead (see below).
Before You Invoice
Check the job page's tabs, because what they hold is what the invoice charges:
- Labour: each time entry and its charge. See Time and Charge Rates on a Job.
- Materials: the parts used, at their sell price.
- Expenses: anything marked billable goes on the invoice.
Value and Profit beside Job Details shows what the job is worth against what it cost.
Creating the Invoice
- On the job page, choose Create Invoice. It's also under Quoting and Invoicing further down.
- Deployr makes a draft invoice for the job's customer: the job's billable time not already on an invoice, a line for each time type, each allowance with a charge, each material, each billable expense and any subcontract work. It's dated today, due on the customer's payment terms, and carries the job's customer PO.
- The job moves to Invoiced and the invoice opens. Check the lines, then take it on from the invoice page.
Hours already billed through Labour Billing are left off, and the hours this invoice bills are marked as billed, so Labour Billing won't offer them again.
When the Invoice Was Raised on the Invoices Screen
A job invoiced from Invoices, through New Invoice (Completed Job) or the To Invoice list, keeps its status, for example Work Completed. Its page no longer offers Create Invoice, because a second invoice would bill its materials, expenses and subcontract work again.
- On the job page, choose Mark Invoiced. It's the next step from Work Completed, Ready for Review or Ready to Invoice.
- The job moves to Invoiced, with a line in its Audit History naming the invoice. No second invoice is raised.
Mark Invoiced sends the customer no email. They get the invoice when you send it: see Review, Approve and Send an Invoice.
Closing the Job
An invoiced job's next step is Close Job. It asks first, then takes the job off the board. Only an admin can reopen a closed job.
More in Jobs and the Schedule
- Raise a New JobCreate a job from the Jobs page or the Schedule, what the New Job form asks for, and where the job waits once it's saved.
- Book a Job In and Dispatch a TechnicianBook a waiting job onto a technician's day from the Schedule or the job page, send a crew, repeat a visit, and see who's the best match.
- How a Job Moves From New to InvoicedA job moves one step at a time along your statuses: the next-step button, the Jobs board, holds and cancelling, and an admin's override.
- Time and Charge Rates on a JobRecord time on a job's Labour tab, see which rate it's charged at, and set rates for one job that re-price its time not yet invoiced.