When a Save Says It Isn't on Your Plan

Each Deployr plan includes a set of features. When someone tries to save something the business's plan doesn't cover, or saves anything at all while the account is read-only, Deployr refuses the save, says why, and saves nothing. Nothing already recorded is changed or deleted.

What Each Message Means

• Not included in your plan: the feature belongs to a bigger plan. The message names the plan that adds it, for example purchase orders, price books and inventory come with Commercial, and projects and onboarding packs with Projects.
• Trade pack limit reached: the Service plan allows one trade pack. Switch one off before switching another on, or move to Commercial for every trade pack.
• Deployr is read-only: the trial ended without a subscription, or a payment failed and the 7-day grace period has passed. Records can still be viewed, but not changed.

Sorting It Out

Only an admin can change the plan or the payment details. If you're an admin, the message has an Open Billing button that goes straight to Settings → The Business → Billing. From there:

1. With no subscription yet, choose Start Subscription, pick the plan and how often to pay, and finish in Stripe.
2. With a subscription, choose Manage Billing to change the plan or update the payment method in Stripe's billing portal.
3. Go back to what you were doing and save it again.

If you're not an admin, ask one of your admins. The same message tells them what to do.