Your Terms of Trade and Legal Documents
For admins · Updated 23 Sep 2026
Deployr keeps your own legal documents as versions. Once a version is in force its wording is frozen, so a quote a customer accepted last year still shows the terms they accepted. A change is always a new version.
Where Each Document Is Used
- Terms of Trade: your master terms, shown on the customer onboarding pack above the declaration.
- Quotation Terms: the short form that goes with a quote. A new quote starts with them, and sending the quote records which version it went out on.
- Maintenance Agreement: recorded against each new maintenance agreement, so you can see which contract it was raised under.
- A credit account application, subcontractor agreement, confidentiality agreement, privacy policy or other document can be kept here too, but nothing prints it automatically.
Add a Document
- Open Settings → The Business → Legal Documents and choose Add beside the document, or New Document for another kind.
- Check the Name. Leave Contracting Entity on the default unless these terms bind only one of your companies.
- Upload the lawyer's file with Upload the document (a PDF or Word file, up to 10 MB), paste the wording into The Terms as Text, or both.
- Fill in Effective From if the terms start on a set date, and What Changed for a new version.
- Choose Save Draft. Nothing uses a draft yet.
- Choose the versions button beside the document, which shows how many there are, and choose Put In Force on the draft.
Putting a version in force replaces the one before it in the same step, so there's never a moment with two versions in force, or none. The earlier version is kept, marked as superseded.
Text or a File
A quote and its PDF can't include a file, so they print The Terms as Text. With only a file on record, a quote prints a line saying which version applies and where to read it: the Published At address if you gave one, otherwise the file. Only a PDF is ever shown to a customer; Deployr doesn't turn a Word file into one.
Changing or Withdrawing Terms
To change terms that are in force, choose New Version, make the changes, and put the new version in force. A draft can be changed with Edit or removed with Delete. A version in force can't be edited or deleted, only replaced, or taken out of force with Withdraw.
A quote's terms are fixed when it's sent. If someone rewrites the terms on a draft quote, it goes out on that quote's own wording and doesn't claim a version.
Only admins can manage legal documents. Customer onboarding packs come with the Projects plan and maintenance agreements with Commercial, so on a smaller plan those two documents are kept but not used.
More in Getting Started
- Find Your Way Around DeployrWhere everything lives: the sections across the top, search, notifications, Settings and your account menu, on a computer and on a phone.
- Set Up Your Business in SettingsWork through the setup list in Settings: your company details, branches, trade packs, job statuses, invoice review, email, terms and billing.
- Invite Your Team and Choose What They Can OpenInvite staff by email, set each person's staff role, and link technicians to their records so My Day shows their own work.
- Send Email From Your Own DomainSend quotes, invoices and reports from your own email domain instead of Deployr's shared address, by adding a few DNS records.